Welcome to Cirque Colors Shop! We’re passionate about bringing you high-quality, transformative nail polishes that inspire creativity. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to reach out to our creative team.
Product Questions
What types of nail polish finishes do you offer?
We offer a wide range of finishes to fuel your artistry, including Crème, Duochrome & Multichrome, Glitter, Holographic, Iridescent, Jelly, Magnetic, Metallic, Sheer, Shimmer, Shimmergraphic™, Speckled, Thermal, and Topper. Each is designed to add a unique dimension to your nail art.
Are your polishes long-lasting and easy to apply?
Yes! Our polishes are crafted with multidimensional formulas that provide smooth application and durable wear. They’re perfect for creating wearable art that lasts, whether you’re a beginner or a professional nail artist.
Do you have any tips for using specialty finishes like Magnetic or Thermal polishes?
Absolutely! For magnetic polishes, use the magnet immediately after application to create stunning patterns. Thermal polishes change color with temperature shifts—apply in thin coats for the best effect. Check our website or contact us for detailed guides!
Shipping & Delivery
How long does order processing take?
All orders require 1-2 business days for processing. During this time, we carefully prepare your polishes to ensure they arrive in perfect condition, ready to inspire your next creation.
What are my shipping options and costs?
We offer two shipping methods: Standard Shipping via DHL or FedEx for $12.95, delivering within 10-15 business days after shipment. For orders over $50, enjoy Free Shipping via EMS, which arrives within 15-25 business days after shipment. Both options are designed to bring color to your doorstep efficiently.
Do you ship worldwide?
Yes, we ship globally to nail artists and color enthusiasts! However, we do not ship to certain Asian countries and remote locations due to delivery logistics that prevent us from guaranteeing our high service standards.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email. This allows you to follow your package’s journey from our studio to your creative space.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery if your order doesn’t meet your artistic expectations. Your satisfaction is our priority, and we want every bottle to inspire you. Please contact us at [email protected] to initiate a return.
Are there any conditions for returns?
Returns are accepted for unused products in their original packaging. We handle each return with care to ensure a smooth experience, just like we do with our deliveries.
Payment & Accounts
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient transactions. This makes it easy for international artists to shop with confidence.
Is my payment information secure?
Yes, we use industry-standard encryption and secure payment gateways to protect your information. Your transactions are safe with us, allowing you to focus on your creativity.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders faster and access exclusive updates on new colors and finishes.
General Inquiries
Where is Cirque Colors Shop based?
Our artistic home is located at 8398 West 62nd Place, Arvada, US 80004. Every order starts its journey from here, packaged with the same attention to detail we put into our formulas.
How can I contact customer service?
Our creative team is here to help! Email us at [email protected] with any questions or concerns. We’re dedicated to making your Cirque Colors experience as magical as our polishes.
Thank you for choosing Cirque Colors Shop—where every bottle is a step toward transformative art. Keep creating and shining!